Return Policy

If you are not satisfied with your purchase, most items can be returned in original condition by mail or at any of our headalert.com stores within 30 days of purchase. Returns will be refunded in the same manner as the original transaction (see below for return exceptions). If for any reason you wish to return a return by mail outside of the 30-day policy, contact headalert.com Customer Service, or contact us at support@headalert.com

Click here to access our self-service online returns portal.
For your convenience, you can return most items ordered online to any headalert.com store for a refund or exchange. Returns must be accompanied by a packing slip/shipping receipt and in original condition. Returns will be refunded in the same manner as the original transaction.